Shipping Policy
It is preferable that an adult over the age of 18 be present to accept a delivery and may be required to prove their age with identification. You are able to indicate if you’d like your delivery to be left at your address if you’re not home, but the courier company may need to comply with the laws of your state.
Delivery options
Same Day Delivery
Order before 11am (MON-FRI) and receive your order before 9pm the same day.
Available in: Newcastle NSW, Port Stephens NSW.
Cost: $35.95
For more information, see our FAQs here.
Next Day Delivery
Order before 9pm (SUN-THU) and receive your order before 9pm the following day.
Available in: Newcastle NSW, Port Stephens NSW.
Cost: $25.95
For more information, see our FAQs here.
Flat Rate Delivery
Low price flat rate delivery.
Estimated Timeframes*: 3-7 business days for Metro areas, 5-14 business days for Regional and 14-21 business days for Country areas.
Available in: Selected areas.
Cost: $12.95
For more information, see our FAQs here.
Sendle Delivery
Nationwide standard delivery.
Estimated Timeframes*: 3-7 business days for Metro areas, 5-14 business days for Regional and 14-21 business days for Country areas.
Available in: All states.
Cost: from $12.95 for Metro areas, $15.95 for Regional and $24.95 for Country areas.
For more information, see our FAQs here.
*the timeframes provided are an estimate only and fall under Clause 6 'Delivery times' in our Terms of Service. Unfortunately, once the product has left our hands, we have no control over the processes, omissions or actions of the nominated courier. Either way, Contact Us if things take too long so we can take action.
Last Updated: 21 September 2024